Project: Masajidna Mobile App | Role: UX Designer | Duration: November 2021 - January 2022

Masajidna

Masajidna is the first mobile to navigate mosques on the road and facilities for long trips with chosen routes for passengers.

The Problem

Since most of the users are riding on the road, they needed a non-distractive way to keep track of the road, and an easy way to see upcoming mosques on the track, users also complained about the hard way of using the app during driving, and the lack of information about places before reaching the destination.

The Goal

Creating an interactive map and navigation with a smart way of displaying information for users, the new design keeps the users focused on the road, and gives the users the space to be more engaged in the application.

Solution

Our main purpose is to make life easier for travelers, in the previous version of the application, users were taking a lot of time to navigate the route they want, in the new design, users are choosing their route much easier, and the closest route is displayed to the user's location and it will be displayed first suggested one.

The new design gives the user a comfortable way to see the mosques on the road, a new card system is introduced in the design that displays the name of the next point in an obvious way, alongside the rate of the point and the most important features for this points, the new design also introduces the remaining distance to the point. The new design also introduced a very easy way to reverse the route in case a user wanted to change the route, and the design helps users to use the application with one hand use, we are not encouraging users to use phones during rides, but if users did, they don't need to use both hands.

The closest or coming point is highlighted and displayed in a clear way to users, so it can be emphasized enough to the route takers, and the next ones can be displayed in cards next or previous points, or a user can choose to display a list of all the points on the route.

In the old design, users were not able to check the quality of the mosque and its facilities, with the need for information, users needed to learn more about the next stop, we conducted research to meet our users' need to find what are the most important things users needed in the first place. With the new design, users are able to share and recommend the points users liked, and users can check statistics and numbers about different facilities, these numbers are representing the capacity of mosques, Friday prayer, WC qualities, and availability of places for women to pray, also users are able to check ATMs and restaurants near any point.

Also, users can check promos and all the menus of the restaurants near a specific point or mosque, All these features are important for the supervision of the mosques and for the people who are responsible to offer the best quality for users of the road.

Iteration

After launching the new design, users reported a struggle in determining the direction of the stars that represent the reviews, since the application language is Arabic, they were taking more time to guess the direction, and in most cases, users were giving the wrong or an undesired number of stars, in the next iteration, we added a number to work as signifiers for users.

What
I learned

On-road users' situation is a very sensitive situation, any wrong decision or mistake can cost lives, during my work on Masajidna application, I wanted to take the whole time to make sure I am doing the right thing, but what I learned is working in such situation will not guarantee that a designer can make correct answers because there are no correct answers, but designer need not put themselves under situation pressure and work with an open mind and give a solution.